9 Oct 2007
(Part Two Of Three)
HAVE A SUPER TIGHT ACCOUNTS RECEIVABLE POLICY
Many people think it is no big deal to neglect accounts receivable until bills are collectible. This is bad cash flow policy. Here are seven excellent tips for handling accounts receivable:
(1) Check the financial health of a new customer before offering them credit. One way of doing this is by using a rating service, such as Dun & Bradstreet (1-800-234-3867).
(2) Ask a new customer for five business references and don’t neglect to call them.
(3) Don’t offer too generous discounts, such as 3% for payment in 10 days. A better rate is 1.5% cash discount. It costs you less.
(4) Charge a “late fee” of 2% per month to customers who pay late and charge back customers who take discounts after the discount periods.
(5) Follow up on late payers with phone calls and letters. These may seem a bit extreme, but the first letter should go out the very day the amount is one day late! After 30 days late, start this sequence:
— send out a letter from your attorney –turn over the account to a collection agency –use a collection attorney
(6) Don’t send out new merchandise if bills remain unpaid. Remember that bad debts hurt your bottom line! Be vigilant and try to get at least periodic payments from slow payers.
(7) Instruct your bank to automatically deposit “returned checks.” Ask your bank if they offer Return Item box service. If they do, then use it to redeposit your check and charge back the bank return item free to your customer.
These seven steps are tough and unrelenting, but they may make the difference between a positive cash flow month and a sluggish month for your business. It may seem a bit hypocritical to demand swift and exacting payment, and then do what we suggest next. But just remind yourself, all (almost) is fair in love and war and business.
DISBURSE YOUR MONEY SLOWLY
Just the opposite of collecting at the earliest possible moment, you should never pay a day sooner than you have to, unless you get a discount for doing so. A lot of people believe in staying ahead of bills and paying them as early as possible, but that’s just poor cash management. You want to keep your money in your hands as long as you can. Here are five suggestions to slow down your disbursements:
(1) Pay your invoices on the last day they’re due, not before.
(2) try to mail your payment on Thursday or Friday to pick up a few extra days mail float over the weekend.
(3) Use business credit cards for travel, lodging, meals, and small expenses for yourself and your employees. With credit cards you typically don;t have to make payment until 25 days after receiving the statement. Use this float by investing the money. In total, you can typically keep your money invested for 45 days from date of purchase.
(4) Don’t issue advances to employees. Have them use their personal credit cards or business cards, if you provide them
(5) Consider setting up a remote disbursement checking account in another state to extend the check clearing float by at least a day. This practice is used very successfully by 17% of large companies. The downside of this practice is that some vendors may complain about their delayed availability on their bank deposit. But this can be overcome by mailing them their checks one day earlier.
Now, many small businesses neglect to reconcile their monthly bank statements or assume that the bank never makes a mistake. Banks do make mistakes, and you must stay on top of your disbursement to control your cash flow. If you are one of those people who simply can’t stand to balance you check book, you can use a bank’s standard account reconcilement services for a low monthly price — $30 to $70 base charge and 5 to 7 cents a check. When is it best to use a bank’s reconcilement service? Here are six suggestions:
(1) When you have a monthly check volume of at least 500 checks.
(2) When you need specialized reports.
(3) When you are currently performing your own reconcilement.
(4) You can find software at a reasonable price that meets your needs. Manufacturer: Accpac Model: 102160180900 Media Format: CD-ROM about $40.00 with shipping
(5) When you don’t have your own PC or any other kind of computer system. (We already warned you about that).
(6) When you have no staff to do it, or time to do it yourself.
Sadac Israel and IIM
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